Guide
How to test a Chatbase chatbot
Short answerUse Chatbase’s Playground to try answers as you change settings, and its Tests to simulate customer conversations. Then ask the same questions in the widget on your live site.
Inside Chatbase
Chatbase’s docs describe a Playground for previewing and testing an agent’s responses in real time, and Tests that simulate customer conversations and grade the outcome.
On your site
Ask the embedded widget your core questions and compare the answers with your own pages. Pay attention to prices and policies that changed recently. See which questions to ask.